Privacy Policy

Last Updated: September 2, 2026

This Privacy Policy explains how zshavn, operated by Nordic Outdoor Solutions ApS (“we,” “us,” or “our”), collects, uses, stores, and shares personal information when you visit our website, purchase our products, use our services, or otherwise communicate with us.

Our online store is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer our products and services.

By using our website or providing personal information to us, you acknowledge that your information will be handled as described in this Privacy Policy and in accordance with applicable data protection laws.

1. Company and Data Controller Information

The company responsible for processing personal information through this store is:

Store Name: zshavn
Legal Company Name: Nordic Outdoor Solutions ApS
Company Type: ApS
CVR Number: 40406972
Registered Address: Hejreskovvej 11B Munkegårde
Postal Code / City: 3490 Kvistgård
Country: Denmark
Email: pawluchogrenkl481@gmail.com
Phone: +45 39 72 16 84

Nordic Outdoor Solutions ApS was originally registered on April 3, 2019. The company form was changed from IVS to ApS on October 5, 2021, together with an increase in share capital.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

We may collect the following categories of information:

Contact Information

This may include:

• name;

• email address;

• telephone number;

• billing address; and

• shipping address.

Order and Transaction Information

This may include:

• products viewed or purchased;

• shopping cart information;

• order history;

• returns, exchanges, and cancellations;

• payment status; and

• transaction information.

Payment Information

Payments may be processed through Shopify and/or third-party payment service providers.

Depending on the payment method selected, relevant payment information may be collected and processed by the applicable payment provider.

We do not claim to directly store complete payment card information where that information is handled by an authorized third-party payment processor.

Account Information

If customer accounts are available, we may process information associated with your account, such as login details, preferences, and account settings.

Communications

When you contact us, we may collect the information contained in your communication, including information submitted in connection with customer service inquiries, orders, returns, refunds, or complaints.

Device and Usage Information

When you use our website, certain technical information may be collected automatically, including:

• IP address;

• browser type;

• device information;

• network information;

• website activity; and

• interactions with our services.

Cookies and similar technologies may also be used as described in our applicable cookie settings or notices.

3. How We Collect Personal Information

We may collect personal information:

• directly from you when you place an order, contact us, create an account, or otherwise provide information;

• automatically when you visit or interact with our website;

• from service providers that process information on our behalf;

• from Shopify and other e-commerce service providers; and

• from payment, delivery, analytics, or marketing partners where permitted by applicable law.

4. How We Use Personal Information

We may use personal information for legitimate business and legal purposes, including to:

Process Orders

We may use your information to:

• process purchases and payments;

• confirm orders;

• prepare and fulfill orders;

• arrange shipping and delivery;

• provide order-related communications;

• process returns, refunds, exchanges, and cancellations; and

• provide customer support.

Operate and Improve Our Store

We may process information to operate, maintain, troubleshoot, secure, and improve our website and services.

Customer Service

We use relevant personal information to respond to inquiries, provide assistance, resolve order-related issues, and maintain appropriate customer service records.

Marketing and Advertising

Where permitted by applicable law, we may use personal information for marketing and advertising purposes.

This may include sending promotional communications or measuring the effectiveness of advertising.

Where consent is legally required, we will rely on the appropriate consent mechanism.

You may unsubscribe from promotional emails using the unsubscribe option included in those communications.

Security and Fraud Prevention

We may process information where reasonably necessary to detect, investigate, and prevent fraud, abuse, unauthorized transactions, security incidents, or other potentially unlawful activity.

Legal Compliance

We may process information where necessary to comply with applicable laws, regulations, court orders, lawful governmental requests, or other legal obligations.

5. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) or similar legislation applies, our legal basis for processing personal information may include:

• performance of a contract with you;

• compliance with legal obligations;

• our legitimate interests, where those interests are not overridden by your rights;

• your consent, where consent is required; and

• other legal grounds available under applicable law.

The applicable legal basis depends on the type of information and the purpose for which it is processed.

6. How We Share Personal Information

We may share personal information with third parties where reasonably necessary to operate our business and provide our services.

These parties may include:

• Shopify;

• payment processors;

• shipping and logistics providers;

• IT and hosting providers;

• customer service providers;

• analytics providers;

• professional advisers; and

• marketing and advertising service providers, where permitted by law.

We may also disclose information where required to comply with applicable laws or valid legal processes.

We do not describe personal information as being shared with a particular provider unless that provider is actually used in connection with our services.

7. Shopify

Our online store is powered by Shopify.

Shopify may collect and process certain personal information when you access or use our store in order to provide its e-commerce services.

Shopify's processing of personal information may be subject to its own privacy policies and applicable contractual and legal requirements.

Depending on the services and features enabled on our store, information may be transferred to Shopify or its service providers in other countries.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as:

• providing essential website functionality;

• maintaining shopping cart functions;

• remembering preferences;

• understanding website performance;

• measuring traffic;

• preventing fraud; and

• supporting analytics or advertising where permitted.

Where required by applicable law, non-essential cookies or similar technologies will be subject to the appropriate consent choices.

You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect the functionality of some parts of the website.

9. Marketing Communications

Where permitted by applicable law, we may send promotional communications to customers who have provided the appropriate consent or where another lawful basis applies.

You may unsubscribe from marketing emails at any time using the unsubscribe function contained in the relevant communication.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications, such as order confirmations, shipping information, or customer service responses.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of independent third-party websites.

If you visit another website through a link on our store, we recommend reviewing that website's privacy policy before providing personal information.

11. Data Security

We use reasonable administrative, organizational, and technical measures appropriate to the nature of the information we process.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Customers should therefore avoid sending highly sensitive or confidential information through unsecured communication channels.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• fulfilling orders;

• maintaining appropriate transaction records;

• providing customer service;

• resolving disputes;

• preventing fraud;

• enforcing agreements; and

• complying with legal, tax, accounting, or regulatory obligations.

The applicable retention period may therefore vary depending on the category of information and the reason it is being processed.

13. Your Privacy Rights

Depending on your location and applicable data protection law, you may have rights regarding your personal information.

These may include the right to:

• request access to your personal information;

• request correction of inaccurate information;

• request deletion of personal information in certain circumstances;

• request restriction of processing;

• object to certain processing;

• request data portability where applicable; and

• withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions, exceptions, and limitations.

To submit a privacy request, contact:

Email: pawluchogrenkl481@gmail.com
Phone: +45 39 72 16 84

We may need to verify your identity before completing certain requests where permitted or required by law.

14. EEA and EU Privacy Rights

If you are located in the European Economic Area, your personal information may be protected by the GDPR and other applicable European data protection legislation.

Subject to applicable conditions, you may have rights to access, correct, erase, restrict, or object to certain processing of your personal information.

Where processing is based on consent, you may withdraw your consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You may also have the right to lodge a complaint with the competent data protection supervisory authority.

15. International Data Transfers

Some of our service providers may process or store information outside Denmark or the European Economic Area.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

Depending on the circumstances, these safeguards may include adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.

16. Children's Privacy

Our online store is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact us so that we can review the request and take appropriate action where required.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• our business practices;

• our website or services;

• service providers;

• legal requirements; or

• regulatory requirements.

When this policy is updated, the revised version will be published on our website and the “Last Updated” date will be changed accordingly.

18. Contact Us

If you have questions about this Privacy Policy, how we process personal information, or wish to exercise an applicable privacy right, please contact us:

Nordic Outdoor Solutions ApS
Hejreskovvej 11B Munkegårde
3490 Kvistgård
Denmark

CVR Number: 40406972
Store Name: zshavn
Email: pawluchogrenkl481@gmail.com
Phone: +45 39 72 16 84

Nordic Outdoor Solutions ApS is the business responsible for this store and, where applicable under data protection law, acts as the data controller for personal information processed for its own purposes.